Mark Tschider is senior vice president of Operations & Member Experience at Blue Cross Blue Shield of North Dakota. He oversees the company's Membership, Customer Service and Claims divisions.
Tschider joined BCBSND in 1989 as an intern in the Marketing Department. Other positions he has held include operations analyst; senior analyst and team leader in Private Business Claims; senior analyst/team leader in Planning and Development; manager of Development and Business Strategies; assistant vice president of Development and Business Strategies; vice president of Development and Business Strategies; vice president of Claims Development and Business Strategies; and vice president of Customer Support and Claims Administration.
Tschider earned an associate degree at Bismarck State College and a bachelor of science degree at Minnesota State University Moorhead. He also earned a master of business administration degree at MSUM.