Our Member Services Representatives are unavailable Thursday, November 26, and Friday, November 27, due to the holiday. (Medium)

Save time, money and frustration

Get the basics you need to know to navigate your health insurance plan. 

Making sense of your EOB

What does it all mean? We'll help you take a closer look at your Explanation of Benefits, or EOB.

What happens when a claim is submitted?
BCBSND has quality programs that measure timeliness and accuracy to ensure claims are processed correctly.
Two women speaking with their healthcare provider to submit a precertification request.
What to know about precertification
Precertification is a process that validates the medical need for a service or procedure. Certain specific services and procedures require precertification to qualify for benefits.