Our Member Services Representatives are unavailable Thursday, November 26, and Friday, November 27, due to the holiday. (Medium)

  • November 20, 2020
  • Announcements

CoreLink to be decommissioned at the end of 2020

The BCBSND legacy system, CoreLink, will no longer be available for use after December 31, 2020.

At the start of 2019, all providers and vendors migrated to our HM Health Solutions (HMHS) system. All claims with dates of service prior to the HMHS migration should be submitted prior to the end of 2020 to allow the claims to process and finalize. This also applies to providers that fall outside of the timely filing of 365 days. Failure to do this will cause claim processing and payment delays.

Once the system is decommissioned, any claims submitted for dates of service prior to transformation must be processed through the manual paper process and payments will be made by a manual paper check. Please refer to the provider manual for paper claim submission.

For questions, please contact our Provider Contact Center at 1-800-368-2312.