Extended Customer Service Hours now through February 4

We’ve expanded our hours to support members as new benefits begin February 4, 2022. Learn more  ›

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Accident-Related Dental Processing Reminder

In order for an accident-related dental claim to be processed under medical coverage, an accident date is required. If the accident date is not provided in the loops and segments listed below, the claim will not process: 

  • Loop/Segment/Element for tooth number = 2400 SV101-7
  • Loop/Segment/Element for accident date = 2300 DTP03, with a qualifier of 439 in DTP01