Possible Member Services delays

Our member call center is coming back online after experiencing technical difficulties, which may cause delays. Thank you for your patience.

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Address Use and Requesting an Alternate Mailing Address

To ensure consistency and accuracy for all facilities, Blue Cross Blue Shield of North Dakota’s (BCBSND) Utilization Management department (UM) will only use the servicing provider’s address/fax listed on the inpatient/outpatient UM provider’s fax request. If, via phone, a provider requests BCBSND to send letters to an alternate mailing address, the provider will be asked to send the request in writing to ensure correct keying.