Extended Customer Service Hours now through February 4

We’ve expanded our hours to support members as new benefits begin February 4, 2022. Learn more  ›

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Dental Billing Reminder: Claim Submission

Members have been migrating to our products administered by United Concordia Dental (UCD). 

As a reminder, to identify if a member has migrated, below are a few key items to look for:

  • ID numbers for migrated members will have twelve digits and non-migrated will have nine.
  • The new dental ID card will have the BCBSND logo and a reference to UCD on the back.

The type of service and migration status of the member will determine where the claim needs to be submitted.

Claims submitted to the incorrect location will be rejected.