High call volume

Our customer contact center is currently experiencing high call volumes. We thank you for your patience.

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Medicaid Expansion: Eligibility and Benefit Verification through Availity Resolved

BCBSND is informing Medicaid Expansion providers that the option to search in our Availity provider portal for eligibility and benefits by the member’s name and date of birth (DOB) is resolved. Asking the member to see their insurance card and entering the member's name, DOB and the member's ID guarantees the best match within the Availity provider portal. We apologize for the inconvenience this may have caused.

For additional questions contact the ND Medicaid Expansion Provider Service Center at 1-833-777-5779.