Medicare Supplement – Direction of Payment

On the new Blue Cross Blue Shield of North Dakota (BCBSND) claims processing platform you may encounter situations in which the direction of payment is different than how claims were processed in the past. For Medicare crossover claims, the new platform will follow the direction of payment Medicare has indicated regardless of your participation status with BCBSND. Therefore, you may be participating with BCBSND and not receive payment directly as you have in the past.