Our customer contact center is currently experiencing high call volumes. We thank you for your patience.
High call volume
Our customer contact center is currently experiencing high call volumes. We thank you for your patience.
Blue Cross Blue Shield of North Dakota (BCBSND) has implemented the next phase of our enhanced Payment Integrity Program, Payment Policy Management (PPM) and Coding Validation (CV) for Fully Insured and BlueCard.
Claims will be reviewed on the following concepts:
Providers will receive results of these reviews on their Electronic Remittance Advice (ERA). If a provider disagrees with a payment determination, request a reconsideration using the Appeal form.
If you have any specific questions to the program, please contact BCBSND Provider Services at 800-368-2312.