Our customer contact center is currently experiencing high call volumes. We thank you for your patience.
High call volume
Our customer contact center is currently experiencing high call volumes. We thank you for your patience.
Blue Cross Blue Shield of North Dakota is introducing a new level of claims payment analysis on top of our existing system of checks and balances. We call the two-level system the Payment Integrity Program.
The new added level of analysis comes through a partnership with Cotiviti. It will ensure payments are correct, assigned to the right payer and consistent with national standards and guidelines.
Cotiviti’s system draws on decades of data, and its staff includes registered nurses, as well as medical and claims professionals with expertise in coding, claims operations and quality.
What’s being audited
Retrospective
Prospective
Timeline
We will implement the Payment Integrity Program in phases over the coming months.
Want more information on the Payment Integrity Program? Refer to the Provider FAQ and look out for more updates coming soon.
We appreciate your participation in our network and your dedication to the well-being of your patients.