Provider Manual Updates

The Provider Manual updates include changes in the following chapters:

  • Home Infusion Therapy
  • Provider Relations Services
  • Coordination of Benefits
  • Claim Adjustments/Correction Process
  • Out-of-State BCBS Members and Fully Rejected Claims
  • Quality Management
  • Provider Audit and Special Investigations Unit (SIU)
  • Appeals

To view the updated Provider Manual, please visit

HealthCare News Blast | September 27, 2019