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High call volume
Our customer contact center is currently experiencing high call volumes. We thank you for your patience.
In preparation for the provision of the No Surprises Act effective January 1, 2022, updates have been made to the Ambulance Services reimbursement policy. To meet the requirement to submit data on air ambulance services to the Tri-agencies, providers are asked to use the appropriate Healthcare Common Procedure Coding System (HCPCS) codes to identify whether the transport was emergent or non-emergent. If an ambulance service is billed using an emergent code and medical documentation does not support the code billed, the claim will be denied as “documentation doesn’t support” and the claim should be re-billed with the correct HCPCS code.
Code | Description |
A0430 | Ambulance Service, conventional air services, transport, one way (fixed wing) |
A0431 | Ambulance Service, conventional air services, transport, one way (rotary wing) |
S9960 | Ambulance service, conventional air services, nonemergency transport, one way (fixed wing) |
S9961 | Ambulance service, conventional air service, nonemergency transport, one way (rotary wing) |
A0998 | Ambulance response and treatment, no transport |
If an ambulance service is billed using an emergent code and medical documentation does not support the code billed, the claim will be denied as documentation doesn’t support. The claim should be rebilled with the correct HCPCS code.