Our customer contact center is currently experiencing high call volumes. We thank you for your patience.
High call volume
Our customer contact center is currently experiencing high call volumes. We thank you for your patience.
Applies to BCBSND and Medicaid Expansion Providers
Blue Cross Blue Shield of North Dakota (BCBSND) is reminding providers who perform telehealth services that the following information is necessary to include in their medical dictation when these services are provided. Review our Telehealth Services Reimbursement Policy.
BCBSND requires the locations of the patient and provider during the telehealth service to be recorded in the documentation. To ensure provider safety, should the provider be working from their home office, BCBSND does not require the provider’s home address to be included in the patient’s medical record, though a notation is required to verify the place where the service was performed.