Our customer contact center is currently experiencing high call volumes. We thank you for your patience.
High call volume
Our customer contact center is currently experiencing high call volumes. We thank you for your patience.
For Medicaid Expansion products only the precertification requirement for partial hospital programs (PHP) for psychiatric and substance use services have been removed from the precertification list. Claim submissions will follow the reimbursement policy Psychiatric and Substance Use Services Guidelines posted on the provider page.