Agent Support

Our agents are valuable assets and brand ambassadors for BCBSND. We strive to offer you support the same way we support the members we serve. While we hold high expectations for our agents, we also offer support in continuing education and certification training as well as stability for North Dakota agents and members.

Support

  • Agent Support is available at 800-280-BLUE (2583)
  • Contact Member Services at 800-342-4718 for claims and benefits questions
    • The member must be present during the call to ensure accuracy and privacy.
  • Help customers get a quote and apply

Agent Tools & Resources

A Trusted Carrier - BCBSND

  • Customer satisfaction
    • Over a 96% member satisfaction rating
  • Responsive product innovation
    • Based on member needs and agent feedback
  • Stability
    • We're committed North Dakota and continuing coverage for our members
  • Rate stability
    • Small, even rate increases over time
  • Broadest provider network
    • Largest number of North Dakota providers with over 99% participation
    • 85% participation of hospitals and health care providers in the U.S.
    • Consistency of provider relationships