High call volumes

Our member and provider services may be experiencing higher than normal call volumes from 12/22/25-1/9/26 due to a large number of staff being out of office.  We encourage you to utilize alternative forms of communication including secured messaging through online Member Services and Availity Essentials Provider Portal.

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BCBSND district offices will be closed to the public on Friday, Dec. 26.

This includes Bismarck, Grand Forks, Jamestown and Minot. Need help? We’re here for you! Log in at BCBSND.me or call 844-363-8457.

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We are unable to accept walk-ins on Friday, Dec. 26, and Friday, Jan. 2., due to short staffing.


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BCBSND sponsoring Recovery Reinvented event on October 28

Tune in virtually on Oct. 28 for the fourth annual Recovery Reinvented event hosted by Governor Doug Burgum and First Lady Kathryn Burgum.

Blue Cross Blue Shield of North Dakota is a sponsor of the fourth annual Recovery Reinvented. By sponsoring this online event, BCBSND hopes to help more individuals and families affected by addiction to experience recovery.

Why support Recovery Reinvented?
The disease of addiction continues to devastate North Dakota families, businesses and communities. Now, COVID-19 is placing immense strain on people’s behavioral health.

The North Dakota COVID-19 Community Impact Survey  found that nearly 70% of North Dakotans have experienced increased mental health struggles including anxiety and depression, and nearly 1 in 5 adults reported a rise in substance abuse since the pandemic began. Given the greater amount of people impacted by behavioral health issues, we need knowledge and empathy more than ever.

Recovery Reinvented is an initiative founded to eliminate the shame and stigma of addiction in North Dakota. The fourth annual event features experts sharing innovative prevention, treatment and recovery approaches as well as stories that inspire action.