High call volumes

Our member and provider services may be experiencing higher than normal call volumes from 12/22/25-1/9/26 due to a large number of staff being out of office.  We encourage you to utilize alternative forms of communication including secured messaging through online Member Services and Availity Essentials Provider Portal.

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BCBSND district offices will be closed to the public on Friday, Dec. 26.

This includes Bismarck, Grand Forks, Jamestown and Minot. Need help? We’re here for you! Log in at BCBSND.me or call 844-363-8457.

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We are unable to accept walk-ins on Friday, Dec. 26, and Friday, Jan. 2., due to short staffing.


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Pharmacy and drug tools

Get the most current information on drugs covered in your BCBSND health insurance plan.


Drug shortages

Drug shortages can occur due to manufacturing and quality problems, delays and discontinuations. The U.S. Food and Drug Administration (FDA) keeps track of drug shortages. Manufacturers provide concerns about drug shortages to the FDA so they can proactively work together to address them.

Visit the FDA’s drug shortages database for more information.

Drug Recalls

A drug recall is the most effective way to protect the public from a defective or potentially harmful product. A recall is a voluntary action taken by a company to remove a defective drug product from the market or warn patients and consumers about a potential risk.

Drug Recall List

Comprehensive Medication Management Services

Have you received a letter about Comprehensive Medication Management Services? Comprehensive Medication Management (CMM) services are optional services and will be available to eligible members. Eligible members will receive letters in the mail notifying them of their eligibility to receive CMM services.

Learn about CMM Services ›

Select from the dropdown below for benefits that are appropriate for you.

Please review your benefit plan materials to determine your Formulary. If you are unsure, please contact customer service using the number on the back of your Insurance ID card with any questions.

Prime Therapeutics is an independent company that helps in the administration of BCBSND’s pharmacy benefits.