High call volumes
Our member and provider services may be experiencing higher than normal call volumes from 12/22/25-1/9/26 due to a large number of staff being out of office. We encourage you to utilize alternative forms of communication including secured messaging through online Member Services and Availity Essentials Provider Portal.
Member and Provider Services Representatives will be unavailable Thursday, Jan. 1, due to the holiday. We are unable to accept walk-ins on Friday, Jan. 2., due to short staffing.
Find an agent for Blue Cross Blue Shield of North Dakota Individual & Family plans and Medicare Supplement plans or NextBlue of North Dakota PPO Medicare Advantage plans.
We get it—understanding your coverage options can be a challenge. Meet with a licensed BCBSND agent in person or over the phone to help break it down for you.
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