High call volumes
Our member and provider services may be experiencing higher than normal call volumes from 12/22/25-1/9/26 due to a large number of staff being out of office. We encourage you to utilize alternative forms of communication including secured messaging through online Member Services and Availity Essentials Provider Portal.
BCBSND district offices will be closed to the public on Friday, Dec. 26.
This includes Bismarck, Grand Forks, Jamestown and Minot. Need help? We’re here for you! Log in at BCBSND.me or call 844-363-8457.
We are unable to accept walk-ins on Friday, Dec. 26, and Friday, Jan. 2., due to short staffing.
Get tips, overviews and insights on all things related to health insurance.
Over time, health insurance has become complicated. This video provides a high-level overview of the basics—in language we all understand.
Understand the difference between the different types of health insurance plans before you choose.
What is a tiered-network health plan and how does it save you money? Get a summary here.
What do your costs look like when you choose a copay plan? Get help understanding how this plan can help pay for your health care costs.
A high deductible health plan in action—better understand how this type of plan can help pay for your health care expenses.
Having health insurance is a great first step in your health care journey. The next best step is choosing a primary care provider (PCP).
Ask your doctor for a 90-day supply of your meds to save you money at the pharmacy. Learn five more ways to save on prescriptions.
What are you leaving unused in your health plan? Take a look at the hidden perks.
Prior authorization is a process that validates the medical need for a service or procedure. Certain specific services and procedures require prior authorization to qualify for benefits.
Options available to make monthly premium payments.
What does it all mean? We'll help you take a closer look at your Explanation of Benefits, or EOB.
Get familiar with your ID Card to better understand your benefits and make it easier when you visit a care provider.
Prepare for travel, both inside and outside the United States, and know what tools are available to you should you need them.
BCBSND has quality programs that measure timeliness and accuracy to ensure claims are processed correctly.
BCBSND ensures that mental health and substance use disorder benefits are covered equitably and consistently with medical and surgical benefits, as required by the MHPAEA.
