Our member and provider services may be experiencing higher than normal call volumes from 12/22/25-1/9/26 due to a large number of staff being out of office. We encourage you to utilize alternative forms of communication including secured messaging through online Member Services and Availity Essentials Provider Portal.
High call volumes
Member and Provider Services Representatives will be unavailable Thursday, Jan. 1, due to the holiday. We are unable to accept walk-ins on Friday, Jan. 2., due to short staffing.
Manage your health coverage
Take control of your BCBSND health insurance coverage in the online Member Services portal.
Manage your coverage 24/7
- See how much of your deductible is met
- View your claims
- Sign up for/view EOBs
- Access your digital ID card
- Sign in to print temporary cards or request permanent replacement cards for you and your family.
Member forms
New to BCBSND?
Use these tips to reduce or eliminate the hassle of changing insurance providers.
I get insurance through work
Are you looking for your health plan benefits? Employers have different plan options and perks that may not be offered directly to individuals. It is best to check with your HR representative or view your specific plan details in your online Member Services account.
Member Advocacy Program
Once the initial shock wears off, the challenges of being diagnosed with a rare or complex medical condition can be overwhelming. We can help you navigate the maze.
Wellness-only Member Annual Authorization
Complete this authorization annually if you are a Wellness only member in order to access your member portal account.
Federal Employees Program (FEP)
The Blue Cross and Blue Shield Federal Employee Program (FEP) provides health insurance to the federal employee workforce. If you are an FEP member, or are looking for more information about their plans, visit FEPblue.org.
Comprehensive Medication Management Services
Have you received a letter about Comprehensive Medication Management Services? Comprehensive Medication Management (CMM) services are optional services and will be available to eligible members. Eligible members will receive letters in the mail notifying them of their eligibility to receive CMM services.
