Our member and provider services may be experiencing higher than normal call volumes. We encourage you to utilize alternative forms of communication including secured messaging through online Member Services and Availity Essentials Provider Portal.
High call volumes
Where to get care—right care, right time, right place
Where do you go when you have an earache, sprain your ankle or develop a rash?
You have choices. And some choices are more practical than others. Some people automatically visit the emergency room when a walk-in clinic or a virtual care visit would be faster and more economical. Check out your care options below.
A few things to keep in mind:
- In general, it’s always a good idea to see, or at least call, your primary care provider.
- If you have a severe or life-threatening injury or illness go to the ER or call 911 immediately.
- If you or someone you know are experiencing a mental health crisis, call or text 988 as soon as possible.
Another option is to chat online at 988lifeline.org.
Compare costs and see doctor reviews
Whether you're choosing a doctor or facing a medical procedure, tools from BCBSND will help you be a smart health care consumer. Use the care cost estimator to search for procedures and get your estimated out of pocket costs based on your plan.
Log in to your online Member Services portal to compare costs and get doctor reviews.
Convenient online tools
Find doctors and drugs. You can even visit a doctor from your mobile phone.
How to Get the Most From Each Doctor Visit
Your best health advocate is you! Check out these ideas on how to be prepared for your next doctor visit.
