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Where to get care—right care, right time, right place

Where do you go when you have an earache, sprain your ankle or develop a rash?

You have choices. And some choices are more practical than others. Some people automatically visit the emergency room when a walk-in clinic or a telehealth visit would be faster and more economical. Check out your care options below.

A few things to keep in mind:

In general, it’s always a good idea to see, or at least call, your primary care provider.
If you have a severe or life-threatening injury or illness go to the ER or call 911 immediately.

See a doctor or therapist without leaving your home.

Appropriate for:
After-hours or mild, non-emergency ailments such as flu, allergies, fever, sinus infections, diarrhea, pinkeye, skin infection or rash, earache, strep, and more.

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Your primary care provider is always a good place to begin.

Appropriate for:
Routine care, preventive care and non-emergency ailments that occur during clinic office hours, including mild asthma, minor fever, minor burns, sinus, ear or throat pain, allergic reactions, eye issues, and more.

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The place for non-life-threatening but urgently needed care.

Appropriate for:
Care that can't be addressed online and can't wait for a doctor's office visit including sprains and strains, animal bites, painful urination, rashes without fever, persistent diarrhea, small cuts that may require stitches, allergic reactions and more.

Care for urgent, critical or life threatening illness

Appropriate for:
Serious injuries or life threatening situations. Call 911 or go to the emergency room if you think you are having a life-threatening emergency or if your health is at serious risk by delaying care.

Compare costs and see doctor reviews

Whether you're choosing a doctor or facing a medical procedure, tools from BCBSND will help you be a smart health care consumer. Use the care cost estimator to search for procedures and get your estimated out of pocket costs based on your plan.