High call volumes

Our member and provider services may be experiencing higher than normal call volumes from 12/22/25-1/9/26 due to a large number of staff being out of office.  We encourage you to utilize alternative forms of communication including secured messaging through online Member Services and Availity Essentials Provider Portal.

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BCBSND district offices will be closed to the public on Friday, Dec. 26.

This includes Bismarck, Grand Forks, Jamestown and Minot. Need help? We’re here for you! Log in at BCBSND.me or call 844-363-8457.

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We are unable to accept walk-ins on Friday, Dec. 26, and Friday, Jan. 2., due to short staffing.


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How to Choose a Health Plan

We all know the concept of health insurance. Understanding how it works to help pay for your health care is not always easy.

Let's focus on two popular types of health insurance plans: high deductible plans and copay plans. Both types of plans follow a similar structure but manage costs in different ways.

Phases of a health plan

How the plans pay can be broken down into three phases:

  1. Deductible phase: This is when you pay the entire cost of care.
  2. Coinsurance phase: This is when you pay some and the insurance company pays some.
  3. Out-of-pocket maximum: After you reach this, the insurance company pays in full.

Different health plan types

It's important to weigh all costs when choosing your plan. Watch the video for more detail on how high deductible and copay plans work to manage costs and see which one may work best for you.

Note: Grandfathered health plans offered by some employers cover preventive care differently than these illustrations. See your benefit plan documents for coverage details.

Ready to find affordable coverage that fits you?