High call volumes

Our member and provider services may be experiencing higher than normal call volumes from 12/22/25-1/9/26 due to a large number of staff being out of office.  We encourage you to utilize alternative forms of communication including secured messaging through online Member Services and Availity Essentials Provider Portal.

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BCBSND district offices will be closed to the public on Friday, Dec. 26.

This includes Bismarck, Grand Forks, Jamestown and Minot. Need help? We’re here for you! Log in at BCBSND.me or call 844-363-8457.

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We are unable to accept walk-ins on Friday, Dec. 26, and Friday, Jan. 2., due to short staffing.


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  • March 8, 2012

Amit Shah joins BCBSND as director of Enterprise Project Management Office

Amit Shah has joined Blue Cross Blue Shield of North Dakota, Fargo, as director of Enterprise Project Management Office (EMPO). In this role, he will lead the company's EPMO and develop common project management standards, tools and resources to be used across the enterprise.

He has 13 years of project management experience working for companies such as Excellus Blue Cross Blue Shield in Rochester, N.Y., and Xerox.

Shah earned a diploma in computer technology from Bombay Institute of Computer Technology in Mumbai, India, and a bachelor's degree in computer engineering from Pune Institute of Computer Technology in Pune, India. He also earned a master's degree in information technology with a focus in project management from the Rochester Institute of Technology in Rochester, N.Y.

Shah has been a member of the Project Management Institute since 2003 and a Project Management Professional since 2005. He is a member of Scrum Alliance (Agile Project Management) and a certified Scrum Master since 2010. He has a certification of Information Technology Infrastructure Library-ITIL (V3) Foundation. He is currently a fellow of the 2011-12 Minority Management Development program of America's Health Insurance Plan.

BCBSND is an independent licensee of the Blue Cross and Blue Shield Association.