High call volumes

Our member and provider services may be experiencing higher than normal call volumes from 12/22/25-1/9/26 due to a large number of staff being out of office.  We encourage you to utilize alternative forms of communication including secured messaging through online Member Services and Availity Essentials Provider Portal.

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BCBSND district offices will be closed to the public on Friday, Dec. 26.

This includes Bismarck, Grand Forks, Jamestown and Minot. Need help? We’re here for you! Log in at BCBSND.me or call 844-363-8457.

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We are unable to accept walk-ins on Friday, Dec. 26, and Friday, Jan. 2., due to short staffing.


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  • June 21, 2011

BCBSND announces support for North Dakotans impacted by historic flooding

Blue Cross Blue Shield of North Dakota has announced temporary policy changes for members and businesses affected by flooding in the Minot and Bismarck regions, allowing for early refills of prescription medications and an extended period for payment of policy premiums.

"Our thoughts and support are with the thousands across the state impacted by the spring flooding of the Souris, Missouri and other rivers," said BCBSND President and CEO Paul von Ebers. "We hope these two temporary changes can help our members worry about one less thing as they deal with the stress of flooding."

The temporary changes are available to both individuals and businesses in flooded areas across North Dakota. The changes are:

  • Members who have prescription drug coverage through BCBSND can receive early refills for prescriptions. To receive an early refill, members should contact their pharmacy and ask them to follow established guidelines for an early refill process.
  • Members who have individual or group policies will be allowed an extended period to make their premium payments.

Members and businesses who have been impacted by flooding in North Dakota should contact BCBSND by calling the phone number on the back of their BCBSND insurance card or Member Services at 1-844-363-8457.

Members and Providers Flooding FAQ »