High call volumes

Our member and provider services may be experiencing higher than normal call volumes from 12/22/25-1/9/26 due to a large number of staff being out of office.  We encourage you to utilize alternative forms of communication including secured messaging through online Member Services and Availity Essentials Provider Portal.

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Member and Provider Services Representatives will be unavailable Thursday, Jan. 1, due to the holiday. We are unable to accept walk-ins on Friday, Jan. 2., due to short staffing.


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  • November 13, 2008

BCBSND hires Jon Bogenreif as information systems audit director

Jon Bogenreif has joined Blue Cross Blue Shield of North Dakota, Fargo, as director of information systems audit.

He will direct the performance of information systems audit as part of compliance, information systems, operation and financial audits to ensure they comply with federal, state and contractual requirements.

He received a bachelor of business administration degree in information systems from the University of North Dakota, Grand Forks, and was manager of information risk management at UnitedHealth Group in Minneapolis before joining BCBSND.

Blue Cross Blue Shield of North Dakota serves 53 percent of the state's population. BCBSND is an independent licensee of the Blue Cross and Blue Shield Association.