High call volumes

Our member and provider services may be experiencing higher than normal call volumes from 12/22/25-1/9/26 due to a large number of staff being out of office.  We encourage you to utilize alternative forms of communication including secured messaging through online Member Services and Availity Essentials Provider Portal.

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BCBSND district offices will be closed to the public on Friday, Dec. 26.

This includes Bismarck, Grand Forks, Jamestown and Minot. Need help? We’re here for you! Log in at BCBSND.me or call 844-363-8457.

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We are unable to accept walk-ins on Friday, Dec. 26, and Friday, Jan. 2., due to short staffing.


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  • June 3, 2009

BCBSND hires Michael Goetzfried in Bismarck District Office

Michael Goetzfried has joined Blue Cross Blue Shield of North Dakota in its Bismarck District Office as an individual benefits consultant.

Goetzfried works with the Bank Depositors distribution system. He also sells, services and retains BCBSND individual health insurance plans as well as Medicare supplements and prescription drug plans.

He was born and raised in Bismarck and graduated from the University of North Dakota, Grand Forks, with a bachelor of science degree in criminal justice. He worked as assistant vice president and insurance agent for Starion Insurance, Bismarck, for five years before joining BCBSND.