FARGO, ND. — Blue Cross Blue Shield of North Dakota (BCBSND) members, Marcie and Chase Jones were awarded the Faces of Fearless Award from the Blue Cross Blue Shield Association at the 2019 National Blue Cross Blue Shield Summit West with Kara Carpenter highlighted as their BCBSND member advocate.
The Faces of Fearless Award is given to Blue Cross Blue Shield members who live fearlessly thanks to the work Blue Cross Blue Shield has done or is doing for them.
"Nothing means more to our employees, and our members, to hear stories like these. To be recognized as one of two BCBS plans nationwide is an honor we all should be proud of, and no one should be prouder than Kara Carpenter for the incredible impact every day she has on our members and their health journeys," shares SVP of Brand Strategy Denise Kolpack.
BCBSND created its Member Advocacy division to set us apart from other companies, by offering a unique customer service experience. Our brochure cover says it all: "When the care is complex, we're right beside you."
"I may be the voice our members like Chase and his family hear, but the strength that I have behind the scenes at BCBSND is powerful. I would not be able to do what I do, without every employee at BCBSND. What an honor it was to accept this award on behalf of BCBSND," expresses Member Advocate Kara Carpenter.
At BCBSND, we know life can be difficult and we want our members to have the freedom to focus on their loved ones when facing health challenges.
"Members like Marcie and Chase Jones are the reason we have member advocates and we're proud to see them recognized for their fearlessness in sharing their story. We're also thankful for Kara and our member advocates for their work in helping our members through life's difficult journeys," says CEO-elect Dan Conrad.
About Blue Cross Blue Shield of North Dakota
BCBSND (www.BCBSND.com) was founded in 1940 with the mission to provide members with affordable access to health care across the state. As a member-owned, not-for-profit independent licensee of the Blue Cross and Blue Shield Association (BCBSA), BCBSND is committed to transforming care and health across the state to improve outcomes, lower cost trends and make it easier to shop, buy and use health care coverage. Members have access to unmatched local service and to a comprehensive network of health care providers across the state, the nation and in 200 countries.