FARGO, N.D. — Nichoel Klinghagen has been named manager of the Claims Service Units at Blue Cross Blue Shield of North Dakota (BCBSND).
She oversees the team leaders in all of the Service Units to ensure they are functioning efficiently and effectively maintaining acceptable inventories, meeting departmental, national and corporate standards for quality and timeliness of claims processing and customer inquiries.
Klinghagen joined BCBSND in 1999 and has held several positions, most recently manager of Blue Card Operations and Claims Training.
She received her associate degree in commercial/graphic art from Minnesota State Community and Technical College in Moorhead.
About Blue Cross Blue Shield of North Dakota
BCBSND (www.BCBSND.com) was founded in 1940 with the mission to provide members with affordable access to health care across the state. As a member-owned, not-for-profit independent licensee of the Blue Cross and Blue Shield Association, BCBSND continues to provide the best value in health care coverage through unmatched local service and access to a comprehensive network of health care providers across the state, the nation and in 200 countries.