High call volumes

Our member and provider services may be experiencing higher than normal call volumes from 12/22/25-1/9/26 due to a large number of staff being out of office.  We encourage you to utilize alternative forms of communication including secured messaging through online Member Services and Availity Essentials Provider Portal.

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BCBSND district offices will be closed to the public on Friday, Dec. 26.

This includes Bismarck, Grand Forks, Jamestown and Minot. Need help? We’re here for you! Log in at BCBSND.me or call 844-363-8457.

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We are unable to accept walk-ins on Friday, Dec. 26, and Friday, Jan. 2., due to short staffing.


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  • June 18, 2014

BCBSND names Scott Oothoudt as manager

Scott Oothoudt has been named manager of the Blue Cross Blue Shield of North Dakota (BCBSND) office in Bismarck. His primary responsibilities are sales and ensuring that BCBSND continues its tradition of excellent service in southwest North Dakota, including Dickinson, always maintaining its focus on customer needs.

He previously worked at Northwestern Mutual as a financial representative/college unit director in Bismarck. 

Oothoudt, a Minot native, earned an associate of arts degree from Bismarck State College and attended Minot State University and the University of Mary in Bismarck.

About Blue Cross Blue Shield of North Dakota
BCBSND is a member-owned, not-for-profit independent licensee of the Blue Cross and Blue Shield Association. As North Dakota's largest provider of health care coverage, BCBSND is taking BOLD steps to collaborate with doctors, hospitals, clinics and members to ensure affordable access to quality health care in the state. To learn more about BCBSND, visit www.BCBSND.com.