High call volumes

Our member and provider services may be experiencing higher than normal call volumes from 12/22/25-1/9/26 due to a large number of staff being out of office.  We encourage you to utilize alternative forms of communication including secured messaging through online Member Services and Availity Essentials Provider Portal.

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BCBSND district offices will be closed to the public on Friday, Dec. 26.

This includes Bismarck, Grand Forks, Jamestown and Minot. Need help? We’re here for you! Log in at BCBSND.me or call 844-363-8457.

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We are unable to accept walk-ins on Friday, Dec. 26, and Friday, Jan. 2., due to short staffing.


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  • July 29, 2014

BCBSND promotes Michelle Kurle

FARGO, N.D.- Michelle Kurle has been promoted to consumer sales team lead at Blue Cross Blue Shield of North Dakota (BCBSND). She will focus on training, processes and systems that BCBSND health benefit consultants use to support the external sales agents. She will also direct consumer sales and senior product sales.

Kurle joined BCBSND in 1998 as a member services representative and was promoted to member services specialist. She was promoted to marketing specialist, training coordinator for the Fargo Marketing team and marketing project analyst.

She graduated from Interstate Business College in Fargo.

About Blue Cross Blue Shield of North Dakota
BCBSND is a member-owned, not-for-profit independent licensee of the Blue Cross and Blue Shield Association. As North Dakota's largest provider of health care coverage, BCBSND is taking BOLD steps to collaborate with doctors, hospitals, clinics and members to ensure affordable access to quality health care in the state. To learn more about BCBSND, visit www.BCBSND.com.