High call volumes

Our member and provider services may be experiencing higher than normal call volumes from 12/22/25-1/9/26 due to a large number of staff being out of office.  We encourage you to utilize alternative forms of communication including secured messaging through online Member Services and Availity Essentials Provider Portal.

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BCBSND district offices will be closed to the public on Friday, Dec. 26.

This includes Bismarck, Grand Forks, Jamestown and Minot. Need help? We’re here for you! Log in at BCBSND.me or call 844-363-8457.

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We are unable to accept walk-ins on Friday, Dec. 26, and Friday, Jan. 2., due to short staffing.


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  • July 21, 2014

BCBSND promotes Tracy Mohn to manager of Behavioral Health Services

FARGO, N.D. — Tracy Mohn has been promoted to manager of Behavioral Health Services in the Health Network Innovation division at Blue Cross Blue Shield of North Dakota (BCBSND).

Mohn is responsible to coordinate, facilitate and direct the utilization management functions of the Behavioral Health department to ensure high quality case review. She is also responsible to provide assistance, coordinate and monitor utilization activities to determine the most medically appropriate cost-effective plan of treatment for members.  Mohn will serve as the key clinical liaison with the Behavioral Health providers.

She joined BCBSND in 2012 as clinical business liaison and team lead in Behavioral Health.

Mohn earned a bachelor of science degree and a master of science degree, both in social work, from the University of North Dakota, Grand Forks.

About Blue Cross Blue Shield of North Dakota
BCBSND is a member-owned, not-for-profit independent licensee of the Blue Cross and Blue Shield Association. As North Dakota's largest provider of health care coverage, BCBSND is taking BOLD steps to collaborate with doctors, hospitals, clinics and members to ensure affordable access to quality health care in the state. To learn more about BCBSND, visit www.BCBSND.com.