Our member and provider services may be experiencing higher than normal call volumes from 12/22/25-1/9/26 due to a large number of staff being out of office. We encourage you to utilize alternative forms of communication including secured messaging through online Member Services and Availity Essentials Provider Portal.
High call volumes
BCBSND district offices will be closed to the public on Friday, Dec. 26.
This includes Bismarck, Grand Forks, Jamestown and Minot. Need help? We’re here for you! Log in at BCBSND.me or call 844-363-8457.
We are unable to accept walk-ins on Friday, Dec. 26, and Friday, Jan. 2., due to short staffing.
- October 14, 2013
Carman Bercier promoted to VP of Health Innovation and Practice Transformation
FARGO, N.D. — Carman Bercier has been promoted to vice president of Health Innovation and Practice Transformation at Blue Cross Blue Shield of North Dakota.
Bercier will provide leadership, innovation and motivation to management in developing and implementing strategies for the Network and Reimbursement teams within the Health Network Innovation division.
She joined BCBSND in 1990 and has held several positions, most recently as manager of BlueCard Operations and Claims Review.
Bercier received her associate of applied science degree from Bismarck State College and her bachelor of science degree in marketing from Minnesota State University Moorhead.
About Blue Cross Blue Shield of North Dakota
BCBSND is a member-owned, not-for-profit independent licensee of the Blue Cross and Blue Shield Association. As North Dakota's largest provider of health care coverage, BCBSND is taking BOLD steps to collaborate with doctors, hospitals, clinics and members to ensure affordable access to quality health care in the state. To learn more about BCBSND, visit www.BCBSND.com.
