Our member and provider services may be experiencing higher than normal call volumes from 12/22/25-1/9/26 due to a large number of staff being out of office. We encourage you to utilize alternative forms of communication including secured messaging through online Member Services and Availity Essentials Provider Portal.
High call volumes
BCBSND district offices will be closed to the public on Friday, Dec. 26.
This includes Bismarck, Grand Forks, Jamestown and Minot. Need help? We’re here for you! Log in at BCBSND.me or call 844-363-8457.
We are unable to accept walk-ins on Friday, Dec. 26, and Friday, Jan. 2., due to short staffing.
- January 28, 2009
Kappes promoted to manager at CoreLink Administrative Solutions
Laurie Kappes has been promoted to manager in Business Systems Administration at CoreLink Administrative Solutions, Fargo, effective January 1. She had been a team leader in Business Systems Administration at Blue Cross Blue Shield of North Dakota.
Kappes will oversee team leaders and analysts who are responsible to develop and maintain the CoreLink claims processing systems for the Blue Cross and Blue Shield plans in North Dakota, Nebraska and Wyoming.
She received an applied associate of science degree in accounting from North Dakota State College of Science, Wahpeton, and joined BCBSND in 1983. Kappes had been team leader in BCBSND Business Systems Administration prior to her recent promotion.
