High call volumes

Our member and provider services may be experiencing higher than normal call volumes from 12/22/25-1/9/26 due to a large number of staff being out of office.  We encourage you to utilize alternative forms of communication including secured messaging through online Member Services and Availity Essentials Provider Portal.

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BCBSND district offices will be closed to the public on Friday, Dec. 26.

This includes Bismarck, Grand Forks, Jamestown and Minot. Need help? We’re here for you! Log in at BCBSND.me or call 844-363-8457.

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We are unable to accept walk-ins on Friday, Dec. 26, and Friday, Jan. 2., due to short staffing.


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Matt Sullivan hired as director of Noridian Insurance Services, Inc.

FARGO — Matt Sullivan has been hired as the director of Noridian Insurance Services, Inc. (NISI). NISI is a wholly owned subsidiary of Blue Cross Blue Shield of North Dakota.

In his role, Sullivan is directly responsible for driving growth and profitability, along with overseeing and directing NISI operations.

A native of Fargo, N.D., Sullivan earned a bachelor's degree in accounting from the University of Minnesota in Duluth, Minn. He also earned a Certified Employee Benefit Specialist designation from The Wharton School in Philadelphia, Pennsylvania.

Prior to joining NISI, Sullivan worked as the vice president of Wealth Management at Halvorson Company in Fargo, N.D.

About Noridian Insurance Services, Inc. (NISI)
NISI (www.myNISI.com) is a wholly owned subsidiary of Blue Cross Blue Shield of North Dakota. NISI provides employer-paid benefits and employer-sponsored supplemental benefits, as well as individual benefits. NISI partners with A-rated carriers to provide group term life, accidental death and dismemberment, short-term disability and long-term disability coverage, among many others, such as cancer and accident insurance.

About Blue Cross Blue Shield of North Dakota
BCBSND (www.BCBSND.com) was founded in 1940 with the mission to provide members with affordable access to health care across the state. As a member-owned, not-for-profit independent licensee of the Blue Cross and Blue Shield Association, BCBSND continues to provide the best value in health care coverage through unmatched local service and access to a comprehensive network of health care providers across the state, the nation and in 200 countries.