High call volumes

Our member and provider services may be experiencing higher than normal call volumes from 12/22/25-1/9/26 due to a large number of staff being out of office.  We encourage you to utilize alternative forms of communication including secured messaging through online Member Services and Availity Essentials Provider Portal.

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BCBSND district offices will be closed to the public on Friday, Dec. 26.

This includes Bismarck, Grand Forks, Jamestown and Minot. Need help? We’re here for you! Log in at BCBSND.me or call 844-363-8457.

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We are unable to accept walk-ins on Friday, Dec. 26, and Friday, Jan. 2., due to short staffing.


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  • February 18, 2014

Maureen Potucek joins BCBSND's Grand Forks office

Maureen Potucek has rejoined the Blue Cross Blue Shield of North Dakota office in Grand Forks in a new position of health benefits consultant. Her primary responsibilities include individual health insurance sales and retention.

Potucek joined BCBSND in 2000 as a claims representative in Fargo and was promoted to marketing specialist in the Grand Forks office in 2006.

She brings 30 years of experience in management and billing-related positions in the health care industry in North Dakota and Minnesota.

Potucek attended North Dakota State University in Fargo and Northland Technical College in East Grand Forks.