Sharon Fletcher has joined Blue Cross Blue Shield of North Dakota, Fargo, as senior vice president of Provider Relations, Reimbursement and Medical Management division. She will provide leadership, direction and strategic planning for the division.

Since 2011, Fletcher worked as senior project director for Stanley Black and Decker Healthcare Solutions in New Britain, Conn., where she provided strategic consulting for health care organizations to help them implement long-term process capabilities that create efficiencies. Prior to that, Fletcher worked at Altru Health System in Grand Forks as manager of Learning and Organizational Development, Excellence and Effectiveness.

In all, she has 23 years of experience in the human resource development, organizational development, strategic leadership and communications fields. Fletcher has held various senior level positions in the airline and technology industries.

Fletcher earned a doctorate in organizational leadership and behavior from Northcentral University in Prescott, Ariz. She has a master of science degree in human resource management and labor relations from La Roche College and a bachelor of science degree in business management from Point Park College, both in Pittsburgh.

BCBSND is an independent licensee of the Blue Cross and Blue Shield Association.