Our member and provider services may be experiencing higher than normal call volumes from 12/22/25-1/9/26 due to a large number of staff being out of office. We encourage you to utilize alternative forms of communication including secured messaging through online Member Services and Availity Essentials Provider Portal.
High call volumes
BCBSND district offices will be closed to the public on Friday, Dec. 26.
This includes Bismarck, Grand Forks, Jamestown and Minot. Need help? We’re here for you! Log in at BCBSND.me or call 844-363-8457.
We are unable to accept walk-ins on Friday, Dec. 26, and Friday, Jan. 2., due to short staffing.
- April 11, 2012
Shauna Vistad joins BCBSND as manager of special investigations unit
Shauna Vistad has joined Blue Cross Blue Shield of North Dakota as the manager of the special investigations unit in the Compliance, Audit and Corporate Ethics division.
Vistad develops and manages the unit and leads efforts to investigate fraud and abuse. BCBSND's special investigations unit is tasked with detecting, investigating and preventing fraud and abuse in member and provider claims and billing.
She previously worked as accounting supervisor for Sanford Health in Fargo, where she managed capital budgets for all of Sanford's northern region entities.
A native of Jamestown, N.D., Vistad graduated from North Dakota State University in Fargo with a bachelor's degree in criminal justice. She is currently working on a master's degree in business administration from the University of North Dakota in Grand Forks.
BCBSND is an independent licensee of the Blue Cross and Blue Shield Association.
