FARGO — Tracy Farahmand has been promoted to manager of Contract and Product Services at Blue Cross Blue Shield of North Dakota (BCBSND).
Farahmand is responsible for managing the preparation, administration and maintenance of all individual and group contract documents, member ID cards and benefit plan databases set up for BCBSND and its affiliates. In addition, she oversees the functions within the Contract and Product Services team to ensure all documentation prepared is accurate and consistent with company policy, meets individual and employer group expectations and complies with state laws.
Farahmand joined BCBSND in February of 2013 as a customer service representative in the Call Center. She was promoted to a member advocate role in December of 2013. In 2015, she was promoted to member advocate specialist. In January of 2017, she was promoted to team leader of the Call Center before being promoted to her current position.
A native of Riesel, Texas, Farahmand attained a bachelor's degree in psychology from Tarleton State University in Stephenville, Texas.
About Blue Cross Blue Shield of North Dakota
BCBSND (www.BCBSND.com) was founded in 1940 with the mission to provide members with affordable access to health care across the state. As a member-owned, not-for-profit independent licensee of the Blue Cross and Blue Shield Association (BCBSA), BCBSND is committed to transforming care and health across the state to improve outcomes, lower cost trends and make it easier to shop, buy and use health care coverage. Members have access to unmatched local service and to a comprehensive network of health care providers across the state, the nation and in 200 countries.