High call volumes
Our member and provider services may be experiencing higher than normal call volumes from 12/22/25-1/9/26 due to a large number of staff being out of office. We encourage you to utilize alternative forms of communication including secured messaging through online Member Services and Availity Essentials Provider Portal.
BCBSND district offices will be closed to the public on Friday, Dec. 26.
This includes Bismarck, Grand Forks, Jamestown and Minot. Need help? We’re here for you! Log in at BCBSND.me or call 844-363-8457.
We are unable to accept walk-ins on Friday, Dec. 26, and Friday, Jan. 2., due to short staffing.
At a 4 p.m. news conference September 8 at BCBSND, President and CEO Paul von Ebers and Chairman of the Board Dennis Elbert answered questions from reporters about the BCBSND financial audit findings.
The news conference covered all aspects of the report. It was released by the North Dakota Department of Insurance with BCBSND's consent, after the report was published prior to the official release date. The entire news conference is available below.
