We will not be taking calls on Friday, July 4, due to the holiday.
Member and Provider Services Representatives unavailable Friday, July 4
We will not be taking calls on Friday, July 4, due to the holiday.
Fraud is an intentional misrepresentation by either providers or consumers to obtain services, obtain payment for services, or obtain claim program eligibility. According to the National Health Care Anti-Fraud Association, they estimate that annually health care fraud accounts for $60 billion of overall health care spending.
Some examples of health care fraud include:
Very few people commit health care fraud activities. Yet the impact is costly and significant. It also has an adverse effect on health care premiums and copayments.
We need your help in controlling the extra expense created by fraud. As the person most knowledgeable about your medical treatment, you should review your Explanation of Benefits sheet. Verify you received the services charged to BCBSND and report any questionable charges.
If you have questions regarding charges on your Explanation of Benefits sheet, or about your benefit plan, please contact Member Services at 1-844-363-8457.
If you suspect fraudulent activity, you can report it in one of three ways to the Special Investigations Unit:
Please include as much information as you have, such as:
It is the policy of the Special Investigations Unit to keep the identity of the reporting party confidential to the fullest extent possible. If you are not comfortable giving us your name when you make a report, you can use either the hotline number or the post office box to make an anonymous report.
Safeguard your health insurance identification card/benefit plan number Beware of "free" services, especially if you are asked to provide your health insurance identification card/benefit plan number. The service may not be free and could be a ‘scheme' designed to bill you or BCBSND.
The Federal Trade Commission (FTC), the nation's consumer protection agency, published the free consumer brochure, Medical Identity Theft. The 6-page publication explains how medical identity theft occurs, how it differs from traditional identity theft, offers tips to minimize your risk and how to recover should you experience medical identity theft.
If you have questions regarding charges on your Explanation of Benefits sheet, or about your benefit plan, please contact Member Services at 1-844-363-8457.