High call volumes
Our member and provider services may be experiencing higher than normal call volumes from 12/22/25-1/9/26 due to a large number of staff being out of office. We encourage you to utilize alternative forms of communication including secured messaging through online Member Services and Availity Essentials Provider Portal.
Member and Provider Services Representatives will be unavailable Thursday, Jan. 1, due to the holiday. We are unable to accept walk-ins on Friday, Jan. 2., due to short staffing.
If you need help with existing coverage, call Member Services at 844-363-8457, send a secure message or visit us at one of our locations below.
Call 800-280-2583 or schedule an appointment, virtual or in-person, with a BCBSND sales team member. You can also find an agent near you to discuss plan options.
Meet with a BCBSND sales team member to discuss your plan options.
