High call volumes

Our member and provider services may be experiencing higher than normal call volumes from 12/22/25-1/9/26 due to a large number of staff being out of office.  We encourage you to utilize alternative forms of communication including secured messaging through online Member Services and Availity Essentials Provider Portal.

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Member and Provider Services Representatives will be unavailable Thursday, Jan. 1, due to the holiday. We are unable to accept walk-ins on Friday, Jan. 2., due to short staffing.


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BCBSND Chief Medical Officer Dr. Greg Glasner talks telehealth quality outcomes in Jamestown Sun

Older man holding iPad with doctor on screen for telehealth appointment.

The Jamestown Sun quoted Blue Cross Blue Shield of North Dakota (BCBSND) Chief Medical Officer Dr. Greg Glasner when talking about barriers to telehealth. In it, he discusses quality outcomes for telehealth and in-person services.

Read the full Jamestown Sun article here.