High call volumes

Our member and provider services may be experiencing higher than normal call volumes from 12/22/25-1/9/26 due to a large number of staff being out of office.  We encourage you to utilize alternative forms of communication including secured messaging through online Member Services and Availity Essentials Provider Portal.

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Member and Provider Services Representatives will be unavailable Thursday, Jan. 1, due to the holiday. We are unable to accept walk-ins on Friday, Jan. 2., due to short staffing.


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The looming question—when will North Dakota return to normal?

While it’s impossible to predict the future, BCBSND chief medical officer, Dr. Greg Glasner shared his thoughts on the COVID-19 vaccine and what a return to normal looks like for the state of North Dakota. From herd immunity to vaccine safety and efficacy, Dr. Glasner touches on some of the most common questions that are arising.

Find the full article here.