Possible Member Services delays

Our member call center is coming back online after experiencing technical difficulties, which may cause delays. Thank you for your patience.

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Two words—members first

Everything we do, we do on behalf of our members. And, according to them, we're doing a good job. Member satisfaction is around 96%. Even so, there's always another challenge around the corner. We need caring and purpose-driven people to help change the health care industry for the better.

BCBSND employee visiting with fellow team members

Communications

Communications

Effectively executive robust brand, marketing and communications strategies for all audiences.

Two BCBSND employees smiling and talking

Finance

Finance

Manage financial reports, budgets and insurance premiums.

Professional man in a meeting room

Actuarial

Actuarial

Use math and statistics to forecast and analyze risk

Two employees looking towards an instructor

Human resources and training

Human resources and training

Recruit, train and retain the best employees possible.

Employee working on a laptop

Information technology and services

Information technology and services

Manage and update dependable, easy-to-use systems and software with internal business partners.

Professional male with pen and paper.

Legal and compliance

Legal and compliance

Manage and oversee the legal aspects of our business.

Team of employees around conference room table brainstorming

Marketing and sales

Marketing and sales

Critical for our success, help employers and members select insurance coverage and service their accounts.

Professional women engaged in conversation

Health integration

Health integration

Manage provider relationships and oversee care management of members.

Professional woman talking on headset in front of computer

Member services

Member services

Provide important customer service to our members.

Three employees in discussion

Security

Security

Help keep our sensitive information secure.

BCBSND Employee standing in the lobby in front of company banners

Internal audit

Internal audit

Provide independent and objective audit and advisory services with a risk-based approach.