High call volumes

Our member and provider services may be experiencing higher than normal call volumes from 12/22/25-1/9/26 due to a large number of staff being out of office.  We encourage you to utilize alternative forms of communication including secured messaging through online Member Services and Availity Essentials Provider Portal.

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Member and Provider Services Representatives will be unavailable Thursday, Jan. 1, due to the holiday. We are unable to accept walk-ins on Friday, Jan. 2., due to short staffing.


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Colorectal Cancer Prevention

Colorectal cancer can be prevented or detected at an early stage, when it is most treatable. Talk to your doctor about getting screened. There are several screening options available, including simple take-home options.

Amanda's Story: Know Your Family History

After Amanda (Fargo, ND) and her mother were both diagnosed with colon cancer, she discovered that a genetic disorder increased her risk. Now, Amanda is a vocal advocate for screenings and understanding your family’s medical history.

Elliott's Story: Get Screened

Elliott, a 12-year colon cancer survivor from Fort Yates, ND, reminds you to talk to your doctor about getting screened.

Additional Resources