High call volumes
Our member and provider services may be experiencing higher than normal call volumes from 12/22/25-1/9/26 due to a large number of staff being out of office. We encourage you to utilize alternative forms of communication including secured messaging through online Member Services and Availity Essentials Provider Portal.
Member and Provider Services Representatives will be unavailable Thursday, Jan. 1, due to the holiday. We are unable to accept walk-ins on Friday, Jan. 2., due to short staffing.
Two easy options to help your clients enroll in a plan during special enrollment.
Attention: Only agents that are currently appointed with BCBSND are authorized to submit applications. If you are not appointed or are unsure of your appointment status with BCBSND contact marketingsupportcoordinators@bcbsnd.com prior to submitting any applications.
Log in to HealthSherpa to view plans, pricing and enroll applicants in On Exchange coverage.
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Get a quote, view plans and enroll members with qualifying life events.
