Skip to Content

Manage My Benefits photo

Manage My Benefits

Sign in or Register for Online Member Services for 24/7 secure access to:

  • View your paperless EOBs
  • See how much of your deductible you've met
  • View your claims
  • Rate your doctor
  • Change address or personal information
  • Request a new ID card
  • And more

Questions? photo

Extended Customer Service Hours

We've expanded our hours to support members as new benefits begin January 1, 2020.

Through December to January 30, 2020, Member Services representatives will be available during these extended hours by phone:

  • Monday–Thursday, 7:30 a.m.–6 p.m. CST
  • Fridays, 7:30 a.m.–5 p.m. CST
  • Call toll free, 844-363-8457


Here are the most common questions asked of us.

Learn More

Insurance 101

Looking to better understand health insurance? Below are links to helpful articles.

How to Read Your Explanation of Benefits (EOB)
Health Care Reform Updates
How to Save on Your Health Care Costs

Preventive Health Guidelines
Tips for Talking to Your Doctor

Call Toll Free

7:30 a.m. – 6 p.m. CST

7:30 a.m. – 5 p.m. CST


4510 13th Avenue South
Fargo, North Dakota 58121

TTY: 1-800-366-6888 or 711

We're here to help. Reach us by phone or in person.