High call volumes

Our member and provider services may be experiencing higher than normal call volumes from 12/22/25-1/9/26 due to a large number of staff being out of office.  We encourage you to utilize alternative forms of communication including secured messaging through online Member Services and Availity Essentials Provider Portal.

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Member and Provider Services Representatives will be unavailable Thursday, Jan. 1, due to the holiday. We are unable to accept walk-ins on Friday, Jan. 2., due to short staffing.


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BCBSND.me: The Personal Health Navigator for Your Employees

Woman using a smartphone with screenshots of the BCBSND.me app

Our digital hub makes it easier for your team to access benefits included in their coverage and take control of their well-being. The experience includes customized health recommendations, plan information and access to third-party tools.

Get to know BCBSND.me

BCBSND.me offers health management tools, personalized health recommendations and coverage information all in one convenient place.  

Benefits for your employees:

  • Access to their ID cards and coverage information
  • Interactive health tracking, health challenges and rewards
  • Ranked searched for providers, procedures and medications
  • Support from BCBSND Care Guides
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BCBSND.me Digital Toolkit

Educate your team about  BCBSND.me with our digital toolkit.