Our customer contact center is currently experiencing high call volumes. We thank you for your patience.
High call volume
Our customer contact center is currently experiencing high call volumes. We thank you for your patience.
COVID-19 tests
COVID-19 tests are covered with the exception of occupational health testing, at-home test kits, public health testing, and testing in order to travel or enter the country.
COVID-19 vaccines
COVID-19 vaccines are free of charge for members. BCBSND covers the administration of the vaccine, and the federal government covers the cost of the vaccines resulting in no charge for the member. The vaccine is available across the board to all members, including self-funded groups.
Changes that expired as of March 21, 2021:
Telehealth changes
Expanded telehealth coverage at 100% for fully insured and individual members. HDHP and non-HDHP plans will return to our standard telehealth coverage effective Jan. 1, 2022.