Our customer contact center is currently experiencing high call volumes. We thank you for your patience.
High call volume
Our customer contact center is currently experiencing high call volumes. We thank you for your patience.
Don’t forget about the recent updates to the billing process for fully insured organizations. To standardize the process and reduce administrative costs, you will no longer receive a 20-day letter. Instead, the 10-day letter will go to all clients as a reminder or notification if your bill hasn’t been paid. If you are used to paying at a certain time during the month, you can continue to do so. Please find more information in the new fully insured billing guide.