Member Services Representatives unavailable May 27

Our member services representatives will not be available Monday, May 27, due to the holiday.

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Fully insured billing guide updates

Woman typing at a computer

Don’t forget about the recent updates to the billing process for fully insured organizations. To standardize the process and reduce administrative costs, you will no longer receive a 20-day letter. Instead, the 10-day letter will go to all clients as a reminder or notification if your bill hasn’t been paid. If you are used to paying at a certain time during the month, you can continue to do so. Please find more information in the new fully insured billing guide